
Are you passionate about hospitality and interested in working in a fast-paced environment?
This course is the perfect introduction to the hospitality industry, giving you the practical skills and knowledge.
This VET Program is designed to equip individuals with the foundational skills and knowledge needed to thrive in various hospitality environments.
Whether you’re aiming to work in restaurants, hotels, catering operations, clubs, pubs or cafés, this course provides a comprehensive introduction to the industry.
You will learn things like:
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Learn industry specific skills balanced with literacy, numeracy and valuable 'life' skills
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Communicate effectively in workplace settings
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Service of food and beverages
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Deliver quality customer service in a hospitality environment
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Apply safe, hygienic and sustainable work practices
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Support personal wellbeing and use inclusive work practices
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Prepare simple dishes
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Gain insights into life in the hospitality sector
Does this sound like you:
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Enjoy working with food and being part of a busy, team-oriented environment
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Have a strong work ethic, are punctual, and can follow instructions precisely
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Are committed to high standards of cleanliness and food safety
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Can remain calm under pressure and handle fast paced service situations
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Are flexible and willing to work early mornings, evenings, or weekends if required
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These qualities will help students succeed and prepare for a rewarding career in the hospitality industry.
Qualification: Certificate II in Hospitality
Qualification Code: SIT20322
Qualification Outcome: Partial Completion. Students will receive a
Statement of Attainment for Units of
Competency completed.
Delivery Provider (RTO)
and Locations: Various providers and delivery locations.
Refer table below.
Duration: One year
Delivery: One day per week
Year Levels: Year 10 (check with your school), Year 11, Year 12
SWL: Structured Workplace Learning requirements
vary between VET courses and RTOs.
Check with your VET Coordinator
Contribution to Senior
Secondary Certificate: Contributes to VCE, VCE VM and VPC in
accordance with current VCAA requirements.
Speak with your VET Coordinator for advice
specific to your senior pathway.
Transport: Students are responsible for travel to and from
the delivery location. Subject to transport
funding, SMRVC may provide transport on
certain routes. Check with your VET Coordinator.
Scored Program: Yes. Refer to your VET Coordinator and VCAA for
additional information on requirements for this
scored program.
COURSE INFORMATION
UNIT CODE UNITS OF COMPETENCY
BSBTWK201
SITHIND006
SITHIND007
SITXCCS011
SITXCOM007
SITXWHS005
SITXFSA005
SITCCC024
SITHFAB025
SITHFAB024
SITHFAB027
SITHFAB036
SITHFAB022
SITXFIN007
Work effectively with others
Source and use information on the hospitality industry
Use hospitality skills effectively
Interact with customers
Show social and cultural sensitivity
Participate in safe work practices
Use hygienic practices for food safety
Prepare and present simple dishes
Prepare and serve espresso coffee
Prepare and serve non-alcoholic beverages
Serve food and beverage
Provide advice on food
Clean and tidy bar area
Process financial transactions
Units of Competency listed are a guide only and can change from year to year. Check with your VET Coordinator.
RTO Providers & Delivery Locations
RTO LOCATION DELIVERY DAY/TIME
Kangan (3077) Broadmeadows Wednesday: 9.30am - 2.30pm
Bendigo TAFE (3077) Bendigo City campus Tuesdays: 9.00am - 2.30pm
William Angliss (3045) Melbourne City Tues or Wed: Time: TBC
Victoria University (3113) Footscray Wed or Fridays: 9.30am - 3.30pm

Australia’s hospitality industry offers diverse employment opportunities across cafés, restaurants, hotels, accommodation and events. Employers value workers with strong customer service, communication, teamwork and practical hospitality skills. A Certificate II in Hospitality provides a valuable introduction to the industry and can lead to part-time employment, traineeships, further study and careers in hospitality, tourism and events.
INDUSTRY INSIGHT

Further study pathways:
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Certificate III in Hospitality (SIT30266)
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Diploma of Events Management (SIT50322)
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Diploma of Hospitality Management (SIT50422)
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Apprenticeships/Traineeships
How to apply:
All students must apply through their school VET Coordinator and submit their Expression of Interest by the required dates. Placement is subject to availability and school approval.
COURSE INFORMATION IS PROVIDED AS A GUIDE ONLY
Please check details with your VET Coordinator prior to enrolment
YOU MAY ALSO BE INTERESTED TO KNOW...
Career Opportunities:
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Food and Beverage Attendant
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Barista / Cafe attendant
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Waiter / Waitress
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Catering Assistant
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Hotel Front of House Attendant
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Housekeeping Attendant
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Events Management
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Wedding Planner
Fees:
VET course and materials costs vary between courses.
Refer to your VET Coordinator.
Future Ready Skills you will develop:
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Communication
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Teamwork
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Customer Service
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Problem Solving
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Organisation
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Adaptability
