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Are you passionate about hospitality and interested in working in a fast-paced environment?

This course is the perfect introduction to the hospitality industry, giving you the practical skills and knowledge.

 

This VET Program is designed to equip individuals with the foundational skills and knowledge needed to thrive in various hospitality environments.

 

Whether you’re aiming to work in restaurants, hotels, catering operations, clubs, pubs or cafés, this course provides a comprehensive introduction to the industry.

You will learn things like:

  • Learn industry specific skills balanced with literacy, numeracy and valuable 'life' skills

  • Communicate effectively in workplace settings

  • Service of food and beverages

  • Deliver quality customer service in a hospitality environment

  • Apply safe, hygienic and sustainable work practices

  • Support personal wellbeing and use inclusive work practices

  • Prepare simple dishes

  • Gain insights into life in the hospitality sector

Does this sound like you:

  • Enjoy working with food and being part of a busy, team-oriented environment

  • Have a strong work ethic, are punctual, and can follow instructions precisely

  • Are committed to high standards of cleanliness and food safety

  • Can remain calm under pressure and handle fast paced service situations

  • Are flexible and willing to work early mornings, evenings, or weekends if required

  • These qualities will help students succeed and prepare for a rewarding career in the hospitality industry.

Qualification:                         Certificate II in Hospitality

Qualification Code:              SIT20322

Qualification Outcome:     Partial Completion. Students will receive a

                                                     Statement of Attainment for Units of

                                                     Competency completed.

Delivery Provider (RTO)

and Locations:                      Various providers and delivery locations.

                                                    Refer table below.

Duration:                                 One year

Delivery:                                  One day per week

Year Levels:                            Year 10 (check with your school), Year 11, Year 12

SWL:                                           Structured Workplace Learning requirements

                                                    vary between VET courses and RTOs.

                                                    Check with your VET Coordinator

Contribution to Senior

Secondary Certificate:     Contributes to VCE, VCE VM and VPC in

                                                    accordance with current VCAA requirements.

                                                    Speak with your VET Coordinator for advice

                                                    specific to your senior pathway.

Transport:                               Students are responsible for travel to and from

                                                    the delivery location. Subject to transport

                                                    funding, SMRVC may provide transport on

                                                    certain routes. Check with your VET Coordinator.

Scored Program:                 Yes. Refer to your VET Coordinator and VCAA for

                                                    additional information on requirements for this

                                                    scored program.

COURSE INFORMATION

UNIT CODE               UNITS OF COMPETENCY

BSBTWK201

​

SITHIND006

​

SITHIND007

​

SITXCCS011

​

SITXCOM007

​

SITXWHS005

​

SITXFSA005

​

SITCCC024

​

SITHFAB025

​

SITHFAB024

​

SITHFAB027

​

SITHFAB036

​

SITHFAB022

​

SITXFIN007

Work effectively with others

 

Source and use information on the hospitality industry

 

Use hospitality skills effectively

 

Interact with customers

 

Show social and cultural sensitivity

 

Participate in safe work practices

 

Use hygienic practices for food safety

 

Prepare and present simple dishes

 

Prepare and serve espresso coffee

 

Prepare and serve non-alcoholic beverages

 

Serve food and beverage

 

Provide advice on food

 

Clean and tidy bar area

 

Process financial transactions

Units of Competency listed are a guide only and can change from year to year. Check with your VET Coordinator.

RTO Providers & Delivery Locations

                  RTO                                                               LOCATION                                              DELIVERY DAY/TIME

       Kangan (3077)                                    Broadmeadows                        Wednesday: 9.30am - 2.30pm

 

Bendigo TAFE (3077)                            Bendigo City campus                    Tuesdays: 9.00am - 2.30pm

 

William Angliss (3045)                             Melbourne City                               Tues or Wed: Time: TBC

 

Victoria University (3113)                               Footscray                            Wed or Fridays: 9.30am - 3.30pm

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Australia’s hospitality industry offers diverse employment opportunities across cafés, restaurants, hotels, accommodation and events. Employers value workers with strong customer service, communication, teamwork and practical hospitality skills. A Certificate II in Hospitality provides a valuable introduction to the industry and can lead to part-time employment, traineeships, further study and careers in hospitality, tourism and events.

INDUSTRY INSIGHT

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Further study pathways:

  • Certificate III in Hospitality (SIT30266)

  • Diploma of Events Management (SIT50322)

  • Diploma of Hospitality  Management (SIT50422)

  • Apprenticeships/Traineeships

 

How to apply:

All students must apply through their school VET Coordinator and submit their Expression of Interest by the required dates. Placement is subject to availability and school approval.

COURSE INFORMATION IS PROVIDED AS A GUIDE ONLY

Please check details with your VET Coordinator prior to enrolment

YOU MAY ALSO BE INTERESTED TO KNOW...

Career Opportunities:

  • Food and Beverage Attendant

  • Barista / Cafe attendant

  • Waiter / Waitress

  • Catering Assistant

  • Hotel Front of House Attendant

  • Housekeeping Attendant

  • Events Management

  • Wedding Planner

Download Course PDF

Fees:

VET course and materials costs vary between courses.

Refer to your VET Coordinator.

Future Ready Skills you will develop:

  • Communication 

  • Teamwork 

  • Customer Service  

  • Problem Solving 

  • Organisation 

  • Adaptability

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