Are you passionate about helping others and making a difference in your community?
This course is a great introduction to the community services sector and can lead to a wide range of meaningful career and study pathways.
This course equips you with essential knowledge and skills, enhancing your employment prospects in various community services industries.
This qualification is designed for entry level community services workers who support individuals by providing person centred services. Your work may involve day to day support of individuals in community settings or assisting in the implementation of specific community programs.
At this level, you will work under the direction of others, with supervision that may be direct or indirect. Employment opportunities can be found in a wide range of community services organisations.
You will learn things like:
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Work with individuals and groups to meet their needs
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Apply communication, teamwork, and problem-solving skills in a support role
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Understand the roles and responsibilities of workers in community and health services
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Provide person-centred care and support
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Work safely and follow legal and ethical guidelines in the community services environment
Does this sound like you:
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Are caring, respectful, and enjoy helping others
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Can communicate clearly and confidently with a wide range of people
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Are responsible, ethical, and able to maintain confidentiality
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Are interested in social justice, diversity, and community wellbeing
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Can work independently and as part of a team in support roles
Qualification: Certificate III in Community Services
Qualification Code: CHC32015
Qualification Outcome: Partial Completion. Students will receive a
Statement of Attainment for Units of
Competency completed.
Delivery Provider: Several options. Refer RTO and Delivery Table.
Duration: Two years
Delivery: One day per week (can vary between RTOs)
Year Levels: Year 10 (check with your school), Year 11, Year 12
SWL: Structured Workplace Learning
requirements vary between VET courses
and RTO’s. Check with your VET Coordinator
Contribution to Senior
Secondary Certificate: Contributes to VCE, VCE VM and VPC in
accordance with current VCAA requirements.
Speak with your VET Coordinator for advice
specific to your senior pathway.
Transport: Students are responsible for travel to and from
the delivery location. Subject to transport
funding, SMRVC may provide transport on
certain routes. Check with your VET Coordinator.
Scored Program: Yes
Course Information
UNIT CODE UNITS OF COMPETENCY
CHCCS016
HLTWHS002
CHCDIV001
HLTWHS006
CHCCOM005
CHCCDE003
CHCCDE004
CHCCOM002
CHCGRP001
Respond to client needs
Follow safe work practices for direct client care
Work with diverse people
Manage personal stressors in the work environment
Communicate and work in health or community services
ELECTIVE UNITS (*May vary between RTO’s)
Work within a community development framework
Implement participation and engagement strategies
Use communication to build relationships
Support group activities
Units of Competency listed are a guide only and can change from year to year. Check with your VET Coordinator.
RTOs and Delivery Locations
RTO LOCATION DELIVERY DAY/TIME
IVET (40548) Copperfield College Yr 1: Tue - 1.35pm - 5pm
Yr 2: Thurs - 1.35pm - 5pm
IVET (40548) Catholic Regional College Yr 1: Tues or Wed - 1.50 pm – 5.00 pm
Yr 2: Thurs – 1.50 pm – 5.00 pm
IVET (40548) Lakeview Senior College Yr 1: Tues - 1.30pm - 5pm
(Caroline Springs) Yr 2: Thurs - 1.30pm - 5pm

Industry Insight
Community Services is one of Australia’s fastest growing employment sectors, with increasing demand for skilled workers in disability support, aged care, youth work, family services and community development.
This course provides an excellent foundation for further study and a wide range of rewarding careers that make a positive difference in people’s lives.
Future Ready Skills:
Students develop valuable employability skills including:
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Empathy
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Communication
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Teamwork
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Critical thinking
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Organisation
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Cultural Awareness
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Problem solving
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Professional ethics
How to apply:
All students must apply through their school VET Coordinator and submit their Expression of Interest by the required dates. Placement is subject to availability and school approval.
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Future study pathways:
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Certificate IV in Community Services (CHC32015)
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Diploma of Community Services (CHC52025)
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Diploma of Nursing (HLT54121)
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Diploma of Mental Health (CHC53315)
Career Opportunities:
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Community Services Worker
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Personal Care Assistant
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Support Worker
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Care Service Employee
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Home Community Care Worker
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Disability Support Worker
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Future traineeships in any of the above
Fees:
VET course and materials costs vary between courses. Refer to your VET Coordinator.

